We need to stop calling them ‘soft skills’

Soft skills need a rebrand.

Miguel Henriques

I had a manager once who had a lasting impact on me. On my first day he said to me, “Well, as long as you’ve found the coffee machine, you’re all set”.

I know this sounds like something small. But I can’t tell you how much it relaxed me. I’d just come from a toxic job where I spent every break crying in the toilets…